Terms of Service

1. Introduction

Welcome to The Mosaic House ("we," "our," or "us"). By accessing or using our website, services, products, courses, or programs (collectively, the "services"), you agree to be bound by these Terms of Service ("terms"). Please read these terms carefully before using our services.

2. Services description

The Mosaic House provides integrative wellness and personal development services, including but not limited to:

  • Holistic therapy and counseling services

  • Educational programs and certification courses

  • Personal development products and tools

  • Online content including podcasts and blog posts

  • Group sessions and workshops

3. User eligibility

You must be at least 18 years of age to use our services independently. For clients under 18, parent or legal guardian consent is required. By using our services, you represent and warrant that you have the right, authority, and capacity to enter into these terms.

4. Account registration

Some of our services may require account registration. You agree to:

  • Provide accurate and complete information

  • Maintain the security of your account credentials

  • Promptly update any changes to your information

  • Accept responsibility for all activities that occur under your account

5. Payment terms

5.1 Fees and payment

  • All fees are in USD unless otherwise specified

  • Payment is required in advance for all services

  • We accept major credit cards, PayPal and Venmo

  • Prices for services are subject to change with notice

5.2 Refund policy

  • Therapy sessions: 24-hour cancellation policy required for full refund or may be applied towards you next session. 

  • Products: 30-day return policy for physical products in original condition

  • Digital products: No refunds once downloaded

  • Educational programs: Refund policies specified in program agreements

6. Intellectual property rights

6.1 Our content

All content, materials, and intellectual property provided through our services, including but not limited to:

  • "I Am Learning" cards and guidebooks

  • Course materials and certification programs

  • Podcast content and blog posts

  • Therapeutic tools and resources

are protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express permission.

6.2 User content

By submitting content to our services, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, publicly perform, publicly display, reproduce, and distribute such content.

7. Confidentiality and professional ethics

We maintain strict confidentiality in accordance with professional therapeutic standards and applicable laws. Exceptions to confidentiality include:

  • Risk of harm to self or others

  • Suspected abuse of children or vulnerable adults

  • Legal requirements or court orders

  • Insurance billing requirements (if applicable)

8. Disclaimer of warranties

Our services are provided "as is" without any warranties, expressed or implied. We do not guarantee specific results from using our services.

9. Limitation of liability

To the maximum extent permitted by law, The Mosaic House shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

10. Termination

We reserve the right to terminate or suspend access to our services at our sole discretion, without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties, or for any other reason.

11. Changes to terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our website.


12. Governing law

These terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.