Privacy Policy

1. Introduction

This Privacy Policy describes how The Mosaic House ("we," "our," or "us") collects, uses, and shares your personal information when you use our services.

2. Information we collect

2.1 Information you provide

The Mosaic House provides integrative wellness and personal development services, including but not limited to:

  • Contact information (name, email, phone number)

  • Billing and payment information

  • Health and therapy-related information

  • Account credentials

  • Course participation and progress data

  • Communication preferences

  • Feedback and testimonials

2.2 Information automatically collected

  • Device information

  • Log data

  • Usage information

  • Cookies and similar technologies

3. How we use your information

We use your information to:

  • Provide and improve our services

  • Process payments

  • Communicate with you

  • Send marketing communications (with consent)

  • Maintain legal and professional records

  • Analyze and improve our services

  • Comply with legal obligations

4. Information sharing and disclosure

We may share your information with:

  • Service providers and business partners

  • Legal and regulatory authorities

  • Professional supervisors and consultants (anonymized)

  • Insurance providers (if applicable)

  • With your explicit consent

5. Data security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your rights and choices

You have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Opt-out of marketing communications

  • Request a copy of your therapy records

  • Withdraw consent where applicable

7. Children's privacy

We collect information from children under 18 only with parental consent and in compliance with applicable laws.

8. Changes to this privacy policy

We may update this privacy policy periodically. We will notify you of any material changes via email or through our website.

9. Contact us

For questions about this privacy policy or our privacy practices, please reach out at:

contact@themosaichouse.com

10. California privacy rights

California residents have additional rights under the California Consumer Privacy Act (CCPA) and other state laws. Please contact us for more information about these rights.